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Not sure which solution is right for you? Learn more in our Remote Access Selection Guide.

Use VPN if you have your Kirkland laptop with you.
Use My Office Computer if your laptop is in the office and powered on.
Use Published Desktop if you need more than email and do not have any access to your Firm computer.

Multi-Factor Authentication (MFA) has replaced our old RSA SecurID remote access method. The new method is more secure and is faster, enabling the use of TouchID for iPhone users in of passcode entry, and should be used going forward. Remember after you enter your user name and password, look at your phone and use your TouchID to complete the process.

Related Information

Travel Assistance

Use as first directed by the IT Service Desk:
Service Desk Assisted Remote Session

IT Service Desk - U.S.

+1 (877) 579-8845
Email: IT Service Desk

IT Service Desk - Europe

Email: IT Service Desk

IT Service Desk - Asia

Email: IT Service Desk

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